MAIN: This is Single

Our PowerStart Program Delivers Strategic PR Resources to Pre-Series A Startups – Is Your Startup Ready?

admin on June 9, 2024

Whether they’re reshaping markets or bringing a bold new vision to the forefront, startups have a certain magic about them. Many have a compelling offering but don’t always have the resources to hire a respected public relations agency to help build their brand positioning and
awareness. 

We recently launched PowerStart, a service offering designed to give pre-Series A technology companies access to topflight public relations, content and digital marketing services at an affordable price. The program, available in a tiered pricing structure, provides startups with the agility to choose the marketing areas that will best help them drive visibility, sales opportunities
and revenue growth, secure partnerships, attract talent, acquire funding and more.

With PowerStart ready to help, the question becomes – is my startup ready for public relations?

A startup is typically ready for PR when it is clear about its business goals, has determined priority target market(s) it is able to address, has a vision for its brand identity, has compelling market proof (customers are key) and can articulate to its PR partner how the company or technology is unique and differentiated. With these ingredients in place, an agency is armed
and ready to counsel on messaging and brand positioning, and to define the supporting PR functions and creative programs that will achieve the desired visibility and brand awareness results.

One of the most important pieces of the PR puzzle, is having a meaningful and ongoing engagement with your PR team, who will bring you proactive ideas. Your job will be to have a compelling perspective that advances a conversation. Startups want great press. Publications want great stories that best serve their readership. Understanding that PR serves as a bridge,
connecting your story to the publications that matter, also means skillfully balancing those two (and sometimes competing) agendas. This is why PR agencies encourage startups to not only promote themselves, but to invest in relationships with these publications and serve as thought leaders. Offering valuable insight to reporters and expertise to the markets it hopes to reach, gives startups an edge when it comes to coverage.

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Are You Vulnerable?

Julie Karbo on September 9, 2021

Protecting Your Company From Everyday Threats To Major Disasters

 

Bad CEO behavior. An oil spill. A dangerous product. These are the kinds of catastrophes that come to mind when many of us think of the corporate cautionary tale. It’s something that happens to someone else. Not us. Or we tell ourselves that disasters are large and cataclysmic in cause and effect. There isn’t anything on our corporate radar that can do that much damage. And if something does happen, we’ll respond quickly and avert any real damage. We mistakenly think we’re covered.

If the COVID-19 pandemic has taught us anything it’s that no matter what the size of your company or how healthy your market is, no one is immune from damaging forces beyond their control. In 2019, who would have thought a global pandemic would sound the death knell for an additional 200,000 businesses of all sizes according to the Fed? We’ve seen legacy brands such as Hertz, Neiman Marcus, Gold’s Gym, and J. Crew file for bankruptcy protection. A crisis can be the death knell for even the healthiest companies.

We don’t need to look to a once in a hundred-year pandemic for dangers to companies. To be effective executives, we must broaden how we define and mitigate a crisis.  If a competitor suddenly announced a product that exceeds your product’s features and is backed by top brand endorsements and a high-quality marketing campaign, would that pose a threat to sales? Would a social media firestorm criticizing the company based on a policy or controversial customer action affect your ability to sell and hire? Would an unflattering analyst report damage the sales funnel? How about a problematic funding or IPO effort that could cause a financial crisis? The smart executive team realizes that threats come in all shapes and sizes and at any time. Thorough preparation is the best tool to mitigate even the most damaging market, natural disaster, and global event.

At Karbo Com, we’ve crafted custom crisis protection models for companies from startups to multi-billion-dollar brands. These shields of protection can focus on competitive threats, product issues, stock de-listings, social media revolts, community issues, management team errors or misbehavior, employee misconduct on social media, and more.

There are four critical elements to our unique process:

  1. Threat Assessment Matrix: This stage anticipates any threats to the company that could result in critical damage. This may include product failures, social media campaigns, competitive strikes, a problematic funding or IPO event, executive misbehavior, and more. Karbo Com also conducts an audit of key stakeholders and relevant outside sources such as media and analyst perceptions.
  2. The Message Matrix: In this stage, protective foundational messaging and customized narratives for key stakeholders and personas are developed and tested.
  3. The Playbook: Next, we create a custom playbook. This document will identify players, threat process and mitigation, and proactive and reactive programs and processes.
  4. Post-Threat Analysis and Correction: In the final phase, if a crisis occurs, a thorough assessment of the event and response is carried out and any necessary corrections made.

The crisis plan is a necessity, not a nicety. Don’t get caught in a game of Russian roulette.  The stakes are too great. Assess and prepare to alleviate – and in many cases avoid – threats to your company’s survival. If your company, no matter the size, is interested in learning more about how we can protect you from vulnerabilities, please contact us today: info@Karbocom.com.

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Celebrating Pride

Courtney Stack on June 22, 2021

Happy Pride Month! We proudly donated to the Trevor Project and GLAAD to reinforce our commitment and allyship to the LGBTQIA+ community. It’s important to us to celebrate pride year round by creating a welcoming and inclusive environment and culture. Today, we’re highlighting and amplifying two of the LGBTQIA+ voices of our employees by sharing their stories and recognizing their unique contributions.

How long does it take to truly be considered a San Franciscan? Mark Elkins, Karbo Com’s Head of Human Resources and Operations, has been living here for 23 years and is proud to call the city his home. From his perspective, San Francisco has always been the beacon of what life should be: accepting and supportive. Mark’s story began with a TV show called “Tales of The City”.  At the age of 16, Mark watched the show, connected well with what he saw, and was inspired to move to San Francisco one day. Around this time, Mark came out;  first to friends at 16, next his extended family at 18, and then to his parents at 21. Growing up in Salem, Oregon, a fairly rural and conservative community, Mark knew he wanted to move somewhere where he felt more welcomed and accepted. While attending college in Oregon, Mark witnessed first hand hate and discrimination from organizations such as the Oregon Citizen’s Alliance. Witnessing these hateful groups prosper helped propel Mark to find his voice as an advocate with the community. Every year, Mark donates to LGBTQIA+ organizations such as the Human Rights Campaign, GLAAD, and Lyric. He also marches for equality, does volunteer work, and socializes within the community, which he truly enjoys.

Mark is grateful to have found an accepting, caring, and conscientious environment and Karbo Com. It is exactly the type of place he wanted to work for, in large part due to the fact that here, in his words “being gay is no big deal”. This sentiment is echoed from the CEO and Founder all the way across the spectrum to every member of the staff.  Outside of Karbo Com though, Mark describes the biggest threat to the LGBTQIA+ community as the lack of true equality that is recognized on a federal level. “If you can be fired from your job, prevented from voting, or evicted from your home for being gay, there’s still so much more left to do”. Additionally, more recent reversals of Obama-era policies and a surging homophobic sentiment in parts of the country have made it clear that for many there is still a lot more work to be done, and the fight for equality is far from over.

For Mark, Pride Month isn’t just a time to celebrate, but should also be a time for political activism.”Things are not where they should be and have a long way to go. It’s time not only to be aware but to take action”.

Lately, you may have been hearing about preferred pronouns: whether it’s seeing them on social media, in email signatures, or it comes up in conversation. Karbo Com’s Creative Director, Courtney Stack, has led the charge when it comes to having open dialogues and discussions on this subject matter. Besides her work at Karbo Com, Courtney is also a multidisciplinary artist, working across painting, photography, sculpture, movement, and writing. Courtney’s  pronouns are she/they. Courtney joined Karbo Com in 2019 to launch the agency’s in-house Content Studio, critically expanding service offerings to encompass visual branding, full service social media, photography and video, writing, and more. I asked her to share with me why pronouns are so important on the most personal level.

“I believe that gender is a spectrum. Gender norms conflate anatomy with gender identity, collapsing that spectrum into a limited, prescriptive binary (male, female). The gender binary doesn’t acknowledge human experiences and identities that fall between or outside of those accepted norms. When we limit our understanding of gender identity to the gender binary, we limit our understanding of each other, and of ourselves. When we share our pronouns, we are claiming an opportunity to be better known to one another. We are acknowledging that a person’s gender identity is not something that can be assumed based on the way they look. We are signaling that all gender identities are valid. We are creating space for a more inclusive, diverse, authentic, and loving future”. Courtney’s use of “we” clearly illustrates how important and timely these discussions are in terms of continuing to foster and build a truly accepting and kind environment around us.

Especially when we find it challenging to understand, being curious, asking questions, and learning is a good place to start. As Courtney says, “As a gender queer/fluid person, I appreciate being recognized as such. As human beings, we understand ourselves, in part, through external affirmation. When my internal identity is seen, affirmed, and accepted by others, I feel that I can be myself and lead a more authentic and fulfilling external life. Pronouns play a role in all of that”. There are many pronouns out there. Most of us are familiar with she/her and he/him pronouns. Gender identity terms also include gender neutral pronouns such as they/them, xe/xem, ze/zim, and sie/hir. There are many great resources like GLAAD and the Anti Defamation League if you’re not sure where to get started and want to learn more.

But, why is this important for companies? Company leaders should encourage employees to share their pronouns as well as respect colleague  pronouns to signal acknowledgement and acceptance of all employees, regardless of gender identity. This creates a more inclusive, humane workplace. Best practices so as not to misgender someone are simpler than you might imagine. Courtney put it best, “Don’t assume that you know another person’s gender. Instead, simply ask them. Then use the pronouns that they have told you they identify with when referring to them. “ It’s no biggie. Just ask, “What are your preferred pronouns?” This question is easily posed when meeting someone for the first time, alongside other standard introductory questions like, “What’s your name?” But it’s also a question you can feel comfortable asking of someone you’ve known for a while: “Hey, I realized that we never discussed preferred pronouns. My preferred pronouns are X. What are yours?”

Finally, as we look to the future, there are several examples of actions businesses should take to “walk the talk” and ensure that they are truly prioritizing diversity and inclusion. Businesses can show meaningful, change-making allyship with queer communities by publicly divesting from the corporations and entities that oppress those communities. They can elevate LGBTQIA+ employees to positions of leadership and authority. Businesses can also commit ongoing funds and resources to queer organizations all year round, not just for Pride Month. When businesses are truly committed to supporting queer communities, there are a great number of opportunities for them to effect positive change.