10 machine learning success stories: An inside look

Artificial intelligence (AI) and machine learning (ML), once considered pie-in-the-sky projects for companies, are becoming mainstream.

More enterprises are harnessing the technology, which mimics the behavior of the human mind, to woo customers and bolster business operations. And the trend will only gain more traction. Fifty-three percent of global data and analytics technology decision-makers are implementing or expanding their use of AI, while another 20 percent plan to implement AI in the next 12 months, according to new Forrester Research.

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