2021 predictions: The future digital media technology amidst the pandemic
Social listening has gained traction in 2020 due to the pandemic, but what is in store for 2021?
Chief Technology Officer Ryan Donovan of Vancouver-based social media management platform Hootsuite and Pierre-Loïc Assayag co-founder and CEO of San Francisco-based influencer relationship management platform Traackr predict that 2021 will be a good year for social business.